Privacy policy

VenueHive may collect names, email addresses, enquiry messages, review details, venue owner listing information, venue addresses and uploaded venue photos. If you sign in as a venue owner or administrator, authentication is handled through Supabase.

We use personal information to operate the directory, send venue enquiries, manage owner accounts, review listings, moderate reviews and respond to contact requests.

Customer enquiries are shared with the venue owner where possible. Service providers such as Supabase, Vercel, Resend and Mapbox may process data so the website, authentication, database, email and address search features can work.

VenueHive uses Mapbox for address suggestions and maps. Address searches are only available to signed-in venue owners, and selected venue coordinates may be stored with the listing so the venue can appear accurately on the map.

VenueHive uses first-party, cookieless analytics to understand public page views and to show venue owners how often their venue pages are viewed. Analytics records do not store names, email addresses, raw IP addresses or full referrer URLs.

To estimate visitor numbers without setting cookies, VenueHive creates a daily anonymous hash from request information. This hash is used for aggregated counts and is not intended to identify individual visitors.

We keep information for as long as needed to run VenueHive, support venue owners, handle enquiries and maintain the safety and reliability of the service.

You can ask about the personal information held about you, request a correction or ask for information to be deleted where applicable. Requests can be made through the contact page.

This privacy policy may be updated from time to time as VenueHive services are updated.

Last updated: 6 May 2026